Frequently Asked Questions

My Account

  • Dashboard Gives you an overview of your last orders
  • Orders – Overview of all orders
  • Addresses – Overview of your Addresses / Update Address
  • Account Details – Update Password – Update E-mail address
  • Logout – Close your session

iPad / iPhone

  • I can’t open the magazine on my Ipad/Iphone.
    When you open the PDF, you will see shortly in your right top-corner “open with”. When you click on it, you need to choose Adobe Reader. If you don’t have it, you need to download it through the App Store of Apple. It’s a Free PDF reader.


PDF Reader

  • Can I use another PDF reader?
    No, we recommend Adobe Reader.
    You can download Adobe Reader Here


  • I couldn’t login
    Try to reset your password by clicking lost password.
    Still having trouble? Please use our Support Contact Form

Video Clips

  • Our video clips are offered in MP4 or hosted by Vimeo or YouTube.
    Please contact if you have any problems Support Contact Form

If your question is not answered here please feel free to contact us here